Managing My Credit Cards

How do I set up a payment account for my mastercard?
To set up a payment account to make payments to your mastercard, you will first need to log in to your Personal Online & Mobile Banking account and sele...
Wed, 21 Jun, 2023 at 2:40 PM
What's the best way for me to protect my card?
Treat your card like cash. Never give your card number to anyone.  NEVER give out your PIN number.  Verify the authenticity of retailers you do busi...
Wed, 21 Jun, 2023 at 2:43 PM
How do I know if my card has expired?
All credit cards reflect an expiration date. If your account is in good standing, the card is valid through the last day of the month it expires. New cards ...
Wed, 21 Jun, 2023 at 2:44 PM
What is a credit card dispute?
Occasionally, when reviewing credit card transactions on your statement, you may believe that a charge has been posted to your account in error. You may cho...
Wed, 21 Jun, 2023 at 2:44 PM
How do I dispute a credit card transaction online?
To file a credit card dispute online, you will first need to log in to your Personal Online & Mobile Banking account and select your Mastercard credit c...
Wed, 21 Jun, 2023 at 2:45 PM
How long can I expect to wait for a dispute resolution?
Mastercard will send written confirmation to your billing address within 7-10 business days. Although Mastercard will work quickly to respond to your disput...
Wed, 21 Jun, 2023 at 2:48 PM
Where can I find my online enrollment disclosure for EzCard for my credit card?
You can find your Online Enrollment Disclosure in the bottom links of your EZCard profile by selecting your Mastercard in your account list. You ca...
Wed, 21 Jun, 2023 at 2:48 PM
How do I cancel a recurring payment plan to my Credit Card online?
You can cancel a recurring payment plan to your Credit Card by selecting your MasterCard account in your My Accounts list in Personal Online & Mobile Ba...
Wed, 21 Jun, 2023 at 2:49 PM
How do I request a new cardholder on my Republic Bank credit card?
You can request a new cardholder on your Republic Bank credit card by selecting your MasterCard in your My Accounts list in your Personal Online & Mobil...
Wed, 21 Jun, 2023 at 2:49 PM