Fraud Alerts

If I respond back to my Fraud Alert the transaction(s) are valid, will you automatically unblock my account?
Yes, though please keep in mind that it could take 5-10 minutes for a block to be removed in some situations. Can't find what you're looking for...
Wed, 21 Jun, 2023 at 12:39 PM
If a transaction is declined due to suspected fraud, but I validate that I did make the purchase, can I try to complete the purchase again?
Once the alert is updated in our fraud system, you can attempt the transaction again, usually within 5-10 minutes of the initial call/text/email to validate...
Wed, 21 Jun, 2023 at 12:39 PM
Can I establish Fraud Alert preferences through my mobile app?
Fraud Alerts are not configured through our mobile app, but rather through our fraud systems. The standard order of engagement is: Text Voice Call Email...
Wed, 21 Jun, 2023 at 12:40 PM
Will I be charged for Fraud Alert SMS texts?
Fraud Alerts are supported by Verizon, AT&T, Sprint, and T-Mobile. Standard Carrier messaging rates do not apply.  Message frequency is based on user ac...
Wed, 21 Jun, 2023 at 12:40 PM
What will a Fraud Alerts email look like?
Below is an example of what a Fraud Alert will look like when it comes to your email inbox. Can't find what you're looking for? Contact us.
Wed, 21 Jun, 2023 at 12:41 PM
What will a Fraud Alert SMS text look like?
Below is an example of what a Fraud Alert looks like when it comes to your phone as a text* message: *Message and data rates may apply from your ...
Wed, 21 Jun, 2023 at 12:42 PM
How can I ensure I receive my Fraud Alerts?
Please be sure to provide Republic Bank with any updates to your mobile phone number and other contact information.  You can update your contact informa...
Wed, 21 Jun, 2023 at 12:42 PM