Debit Card Security

How can I travel safely and use my card?
1. For your security, it's important to visit our "Add Travel Notice" form in your online account More Services menu to let us know your tr...
Thu, 16 May, 2024 at 4:48 PM
What steps can I take if my debit/credit card is lost, stolen, or compromised?
If you know your card is lost, stolen, and/or compromised, please follow the 3 steps below. 1. Report your lost or stolen card immediately To report a ...
Tue, 13 Aug, 2024 at 4:30 PM
What is a True Nameā„¢ Debit Card?
A True Name Debit Card is a Republic Bank Mastercard Debit Card that proudly displays your preferred name and presents your true identity. Because whether y...
Wed, 21 Jun, 2023 at 12:16 PM
How can I reset my debit card PIN?
To reset your debit card PIN, you will need to contact 866-633-5293 from a phone number on file with Republic Bank. Follow the prompts to verify your debit ...
Wed, 21 Jun, 2023 at 12:16 PM
Can I use Online Banking to request a True Name debit card?
Yes. We recommend requesting your True Name debit card using our secure form in Personal Online Banking. Visit More Services in your Personal Online Banking...
Fri, 30 Aug, 2024 at 10:03 AM
How can I replace my current Debit Card with a True Name Card?
To change your first name to a preferred name on your Debit Card, call us at 888-584-3600 to request your True Name debit card. Can't find what you&...
Wed, 21 Jun, 2023 at 12:17 PM
Can I use any name I want on my True Name card?
If you have a first name that you prefer we use when we speak to you, we suggest using that name. There are some basic guidelines that you must follow. For ...
Wed, 21 Jun, 2023 at 12:17 PM
I want a True Name card. What if I do not have a debit card to replace?
You must first apply for a new Republic Bank personal or business checking account online or by visiting your nearest Republic Bank location. Once you have ...
Wed, 21 Jun, 2023 at 12:17 PM
How do I request a debit card?
Retail Clients can order a new/replacement debit card from their Online Banking on a computer or mobile device and submitting the "Request a Debit Card...
Mon, 1 Jul, 2024 at 12:52 PM
How long does it take to get my new True Name debit card?
Your replacement card will arrive in the next 4-7 Business Days. Can't find what you're looking for? Contact us.
Wed, 21 Jun, 2023 at 12:18 PM