EASY SUPPORT

If you have everything you need to get started, you can file a dispute in 5 minutes or less depending on the complexity of the dispute. Disputes with multip...

You will receive a case number with a successful file of your dispute in Step 5 of the dispute process. Keep this case number for your records.   You can ...

For ACH (Automated Clearing House) transactions, you can only add one transaction per dispute filed due to uniqueness of ACH transaction types.   For all ...

If your card is closed due to an unauthorized transaction dispute, your card will arrive at your address on file in 3-5 business days. Can't fin...

If you have an issue with a product or service you have purchased and the product or service you purchased was never received or provided, you will need to ...

If the product or service you have purchased was damaged, you must contact the merchant directly to resolve your claim. If you have additional questions...

If you are dissatisfied with the quality of the product or service you have purchased, you must contact the merchant directly to resolve your claim.  If...

Yes, you can dispute a transaction with the bank if you were billed for a product or service you have previously cancelled. Be sure to provide the date that...

If you did not receive the product or service you have purchased, you must contact the merchant directly to resolve your claim. If you have additional q...

 Yes, you can dispute a transaction with the bank if your same card was charged more than once. Be sure to provide the date that you cancelled/returned the ...