EASY SUPPORT

We send many types of notifications and alerts to you via email to keep you informed and up to date regarding your payments. Some notifications are system g...

Once you have entered a new payee into the Bill Payment system, you may start sending payments to that payee immediately. When scheduling a payment to a pay...

To schedule a payment: 1. Find the payee you want to pay in your payee list on the Indicate the day you want your payment to be delivered to your payee ...

Payments can be sent by check or electronically. The payment method used is solely dependent on how the payee chooses to receive payments. Payments being se...

There are 3 ways to determine if your Bill Payment is being paid electronically or by physical check. 1. In your My Bills & People I Pay list. Y...

You can edit any scheduled payment up until the time processing begins to for the payment. To edit a scheduled payment: 1. Locate the payment in the “S...

Regardless of how the payment is being sent to your payee (electronically or by check) the funds will be debited electronically from your account within 1-2...

You can cancel a scheduled payment up until the time processing begins for the payment. To cancel a payment: 1. Locate the payment in the “Scheduled pa...

1. Click on View Payment History in the My Payments box. Can't find what you're looking for? Contact us.

When scheduling a payment, you can add a memo by clicking on the “Memo” link below the Pay button prior to clicking the Pay button. If the payment is se...