We recommend the below Settings to ensure you are able to access your online banking account properly.


To visit Google Chrome settings, go to the 3 dots in the top right corner of your browser and select Settings in the menu.



Privacy and Security:


From your Google Chrome settings menu, select Privacy and Security on the left hand side of your screen and select Site Settings under Privacy and Security menu.




Select Cookies and other site data in the Content menu.




  1. Ensure first- and third-party Cookies are enabled – select the option “Allow all cookies”
  2. Ensure cookies are remembered when all windows are closed – disable the toggle for “Clear cookies and site data when you close all windows”
  3. Ensure tracking prevention is set to disabled – disable the toggle for “Send a Do Not Track request with your browsing traffic"




Go back to the Site Settings menu by selecting the back arrow next to Cookies and other site data.


JavaScript:


Select JavaScript in the Content menu.



4. Allow JavaScript (set to default) – select “site can use JavaScript” option




Go back to the Site Settings menu by selecting the back arrow next to JavaScript.


Pop-ups and redirects:


Select Pop-ups and redirects in the Site Settings menu.



5. Ensure sites can use pop-ups and use redirects – select the option for “Sites can send pop-ups and redirects”





Your Google Chrome site settings will save automatically.


Close your browser and relaunch Google Chrome from your device. Log into your Republic Bank online banking account. If you continue experiencing browser issues and are unable to access your account, please contact us and we can help you troubleshoot and find a solution to access your account successfully.


Always ensure that you have a compatible PDF reader installed on your computer so that you can access your statements and other important documents.


Any compatible PDF viewer wills suffice. For some operating systems PDF viewing capabilities are available out-of-the-box without the need to install additional software. If a native PDF view is not available on your computer, we recommend popular PDF viewers such as Adobe Acrobat Reader.


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