You can cancel your standard automatic payments rules and automatic payments based on eBills rules at any time. If you cancel a recurring payment rule, we will automatically cancel any scheduled payments associated with that payment rule.


To cancel your automatic payment rule:

1. Find the desired payee in your payee list and click on its Options link.

2. In the Options window, click on the “Automatic payment” tab from the navigation tabs on the left.



3. Click on the “Turn Off” link in the top right corner of the “Automatic payment” tab. Select "Yes, Cancel payment rule".



Note: Once a recurring payment is scheduled, you can cancel a single payment instead of canceling your entire recurring payment rule. To do so, locate the payment you want to cancel in the “Scheduled payments” section of My Payments box and click its corresponding delete  icon.


You can choose to cancel the full automatic payment rule, or cancel only one payment from the payment series.





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