EASY SUPPORT

You will receive an email if your check was rejected through our mobile deposit check processor. We will give you the reason and how you can find a solution...

Money Orders Post dated checks Starter or temporary checks Images that include foreign items Stale dated checks (over 6 months old) Chec...

The minor must be a signer on a Republic Bank deposit account that includes yourself as custodian or joint to that account. The check must be first endorsed...

The mobile deposit feature is for signer use only. We ask that you do NOT share your username and password for any reason. A non-signer cannot log into the ...

The Mobile Deposit cutoff time is 8PM ET Monday – Friday, excluding holidays. Deposits “Held for Review” are reviewed by Republic Bank’s Digital Experie...

Receiving a confirmation number ensures our check processor has successfully received your deposit. How can I check on the status of my Mobile Depo...

Smartphone or tablet with the Republic Bank Mobile app* A pen with dark ink Good lighting or smartphone/tablet with camera flash capabilities Surface wi...

1. Make sure the check is made out to you on the 'Pay to the Order of" line. 2. Confirm that the written amount of the check matches its numeri...

Receiving a “Deposit Accepted” confirmation after submitting checks using the Mobile Deposit* feature concludes that Republic Bank has approved your deposit...

Receiving a “Held for Review” confirmation after submitting checks using the Mobile Deposit* feature concludes that Republic Bank has received your deposit ...